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Privacy Policy

Effective Date: January 1, 2026

Introduction & Scope

Welcome to houseofluck. We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all information collected through our website (thehouseofluck.org), the houseofluck casino app, and any related services, sales, marketing, or events.

By using our platform and performing a houseofluck login, you trust us with your personal information. We take this responsibility seriously and aim to explain what information we collect, how we use it, and what rights you have in relation to it.

Types of Information Collected

We collect personal information that you voluntarily provide to us when you perform a houseofluck register action or express an interest in obtaining information about us.

  • Registration Data: Name, email address, phone number, and date of birth.
  • Payment Details: Information necessary to process payments, such as credit card numbers or e-wallet account IDs (GCash/Maya).
  • Gameplay Activity: Records of the houseofluck slots you play, bet amounts, and transaction history.
  • Device Information: When you complete a houseofluck download apk, we collect device ID, IP address, and browser type for security purposes.

Purpose of Data Usage

We use the information we collect to provide, improve, and secure our services. Specifically:

Account Management: To manage your houseofluck login credentials and maintain your user profile.

  • Transaction Processing: To facilitate deposits and withdrawals efficiently.
  • Personalization: To tailor your experience with specific houseofluck slots and promotions.
  • Fraud Prevention: To monitor for suspicious activity and protect our community.
  • Regulatory Compliance: To comply with legal obligations and anti-money laundering (AML) laws in the Philippines.

Data Sharing & Disclosure

We do not sell your data. We only share information with your consent, to comply with laws, or to provide you with services through the following third parties:

  • Payment Processors: To handle secure financial transactions.
  • Regulatory Authorities: When required by law or to protect our rights.
  • KYC Partners: For identity verification during the houseofluck register phase.
  • Analytics Providers: To help us understand how users interact with the houseofluck casino app.

Data Security Measures

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. Our system utilizes SSL/TLS encryption for every houseofluck login session.

Despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We conduct regular security audits to maintain the highest standards of safety for our Philippine players.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to access or store information. These include:

  • Essential Cookies: Necessary for the platform to function.
  • Performance Cookies: Helping us optimize houseofluck slots loading speeds.
  • Marketing Cookies: Tracking the effectiveness of our campaigns.

You can choose to disable cookies through your browser settings, though this may affect the functionality of the houseofluck casino app.

Your Player Rights

Under data protection laws, you have rights that include:

  • Access: Request copies of your personal data.
  • Rectification: Request correction of inaccurate information.
  • Deletion: Request that we erase your data under certain conditions.
  • Portability: Request the transfer of your data to another organization.
  • Opt-out: Unsubscribe from marketing communications at any time.

Data Retention Policy

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy. Generally, we retain account data for as long as your houseofluck register profile remains active, plus a statutory period required by Philippine financial regulations.

Age Restriction & Protection

Strict 18+ Policy: houseofluck does not knowingly solicit data from or market to children under 18 years of age. By using the platform, you represent that you are at least 18 years of age.

Contact Us

If you have questions or comments about this policy, or wish to exercise your data rights, you may contact our Data Protection Officer at:

Email: [email protected]

Address: Metro Manila, Philippines

Send Message

Your data is protected by military-grade encryption. houseofluck ensures a safe environment for all players in the Philippines.