Terms and Conditions

1. Introduction and Acceptance

Welcome to Houseofluck. By accessing our website or using the houseofluck casino app, you agree to be bound by these Terms and Conditions. This agreement constitutes a legally binding contract between you and Houseofluck.

Your use of the platform signifies that you have read, understood, and accepted these terms in their entirety. If you do not agree with any part of these terms, please refrain from using our services.

2. Eligibility Requirements

To use Houseofluck, you must meet the following criteria:

• You must be at least 18 years of age or the legal age of majority in your jurisdiction.
• You must be a resident of the Philippines or a jurisdiction where online gambling is not prohibited by law.
• You must possess the legal capacity to enter into a binding agreement.

3. Account Registration & Security

When you complete a houseofluck register, you agree to provide accurate and complete information. Users are permitted only one account per person, household, or IP address.

Account Verification (KYC)

Houseofluck reserves the right to request identification documents (e.g., Passport, Driver's License) to verify your identity and age before processing withdrawals.

Security Responsibility

You are solely responsible for maintaining the confidentiality of your houseofluck login credentials. Any activity performed under your account will be deemed authorized by you.

4. Deposits and Withdrawals

Houseofluck supports various secure payment methods common in the Philippines, including E-wallets and bank transfers.

• Minimum Deposit: PHP 100 (subject to change based on payment provider).
• Withdrawal Verification: Large withdrawals may require additional 24-48 hour processing for security checks.
• Currency: All transactions are conducted in Philippine Pesos (PHP).

5. Bonuses and Promotions

All bonuses on the Houseofluck platform are subject to specific wagering or rollover requirements. These must be met before funds can be withdrawn.

• Bonuses are limited to one per user unless otherwise stated.
• Abuse of promotions (e.g., low-risk betting to clear wagering) will lead to bonus forfeiture and account review.
• Free spins on houseofluck slots have a defined expiration period from the date of issuance.

6. Gaming Rules and Fair Play

All games provided by Houseofluck, including our premium slots and live dealer tables, utilize certified Random Number Generators (RNG) to ensure fair outcomes.

Disputes regarding game results must be reported within 7 days. Houseofluck's server logs shall be the final authority in determining game outcomes.

7. Prohibited Activities

The following activities are strictly prohibited and will result in immediate account termination:

• Collusion with other players or use of software bots.
• Exploiting technical errors or software glitches.
• Money laundering or using funds obtained through criminal activities.
• Creating multiple accounts to claim a single promotion.

8. Responsible Gambling

Houseofluck is committed to providing a safe environment. Gambling should be for entertainment purposes only. We provide tools for:

• Self-exclusion (temporary or permanent).
• Daily/Weekly deposit limits.
• Cooling-off periods.

If you feel you have a gambling problem, please seek assistance from organizations like PAGCOR or local support groups.

9. Intellectual Property Rights

The Houseofluck name, logo, and all content within the platform are protected by copyright and intellectual property laws. Users may not copy, modify, or distribute any part of our service without prior written consent.

10. Limitation of Liability

Houseofluck shall not be held liable for any technical failures, internet outages, or force majeure events that disrupt gameplay. We do not guarantee that the service will be error-free or uninterrupted at all times.

11. Account Suspension

We reserve the right to suspend or close any account if there is reasonable suspicion of fraudulent activity. Upon closure, legitimate funds (excluding bonuses) will be returned to the user, provided they were not part of the fraudulent activity.

12. Privacy and Data Protection

Your privacy is paramount. By using Houseofluck, you consent to the collection and use of your data as outlined in our Privacy Policy. We use advanced encryption to protect your personal and financial information.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes shall be settled through arbitration in Manila.

14. Changes to Terms

Houseofluck reserves the right to modify these terms at any time. Significant changes will be notified via email or a platform announcement. Continued use of the platform after updates constitutes acceptance of the new terms.

15. Customer Support

If you have any questions regarding these terms, please contact our support team:

• 24/7 Live Chat via the houseofluck casino app.
• Email: [email protected]
• Response Time: Typically within 1-2 hours.